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Privacy Policy

Your privacy is Key for a good relationship

We appreciate your visit to our website and thank you for your interest in our company, our products and services. Protecting your privacy when using our web pages is important to us. Therefore, please take note of the following information:

The protection of your privacy when processing personal data is a key issue for us, one that we take into account in our business processes. We process personal data only insofar as this is necessary to provide a functioning website, to contact you via the e-mail addresses provided on our website and to provide our content and services.

If we require the consent of the data subject for the processing of personal data, Art. 6 (1) (a) of the EU General Data Protection Regulation (“GDPR”) serves as the legal basis. When processing personal data necessary for the performance of a contract, Art. 6 para. 1 lit. b GDPR serves as the legal basis. This also applies to processing operations required for the performance of pre-contractual measures.

The personal data will be deleted or blocked once the purpose of the storage ceases to apply. Storage may occur thereafter if provided for by the European or national legislator. The data will also be blocked or deleted if a prescribed storage period expires, unless a necessity for the continued storage of such data exists in order to conclude or fulfil a contract.

Personal data is only transferred to state institutions and authorities within the framework of mandatory national legal provisions. Our employees are under the obligation to maintain confidentiality.

 

Collection, processing and use of personal data on our website

Every time our website is accessed, our system automatically collects data and information from the accessing computer’s system.

The following data is collected:

  • Information on the type of browser and the version used,
  • the user’s operating system,
  • the user’s internet service provider,
  • the user’s IP address,
  • date and time of access,
  • websites through which the user’s system accesses our website,
  • websites that are accessed by the user’s system via our website.

The log files contain IP addresses or other data that allow an allocation to a user. For instance, this might be the case if either the link to the website the user accesses the website from, or the link to the website the user switches to, contains personal data.

The data is also stored in our system’s log files. This data is not stored together with other personal data of a user.

The data may also be stored if required by European or national legislators. Temporary storage of the IP address by the system is necessary to ensure delivery of the website to the user’s computer. This purpose also constitutes our legitimate interest in data processing according to Art. 6 para. 1 lit. f GDPR.

With the exception of the IP address, personal data is only stored if you provide it to us voluntarily.

 

Collection and processing of personal data when contacting us via contact form or e-mail

Our website contains a contact form that can be used for electronic contact. If a user uses this option, the data entered in the input mask is transmitted to us and stored. The following data is also stored at the time the message is sent:

  • The IP address of the user,
  • date and time of registration,
  • website URL on which contact details are entered,
  • data provided by the customer via the contact form.

For the processing of the data, your consent is obtained during the submission process and reference is made to this privacy policy.

Alternatively, it is possible to contact us via the e-mail address provided. In this case, the user’s personal data transmitted with the e-mail will be stored. In this context, the data will not be passed on to third parties. The data is used exclusively for the processing of the conversation. The processing of the personal data from the input mask serves us solely to process the contact. The other personal data processed during the sending process serve to prevent misuse of the contact form and to ensure the security of our information technology systems. The data is deleted as soon as it is no longer required to achieve the purpose for which it was collected. For the personal data from the input mask of the contact form and those sent by e-mail, this is the case when the respective conversation with the user has ended, i.e. when the circumstances indicate that the matter concerned has been conclusively clarified. The additional personal data collected during the sending process will be deleted after a period of seven days at the latest.

The legal basis for the processing of this data is Art. 6 para. 1 lit. a GDPR if the user has given consent. The legal basis for the processing of data transmitted in the course of sending an e-mail is Art. 6 para. 1 lit. f GDPR. Should the e-mail contact be aimed at the conclusion of a contract, the additional legal basis for the processing is Art. 6 para. 1 lit. b GDPR.

 

Collection and processing of personal data when using the blog functions

Our website features a blog where we publish a variety of posts on topics related to our activities. You can post public comments there. We will publish your comment together with your username at the time of posting. We recommend using a pseudonym instead of your real name. You are required to provide your username and email address, all other information is voluntary. When posting a comment, we also store your IP address, which will be deleted after seven days. This is necessary for us to be able to respond to liability claims in case of a possible publication of illegal content. We require your email address to contact you should a third party object to your comment as unlawful.

Legal bases are Art. 6 para. 1 sent. 1 lit. b and f GDPR.

Comments are not checked before publication. We reserve the right to delete comments should they be objected to as being unlawful by third parties.

When posting your comment, you have the option of ticking the box for our email service. Thereby, you will be notified in case other users leave a comment on the post. We use the so-called double-opt-in procedure for this service, i.e. you will receive an email asking you to confirm you are the owner of this email address and wish to receive the notifications. You can unsubscribe from the notifications at any time by clicking on the link included in the e-mail. Your personal data, including email address, the time you registered for the service and your IP address will be stored by us until you unsubscribe from the notification service.

 

Transfer of personal data to SCHUFA Holding AG

Salty Lemon GmbH transmits personal data collected within the scope of a contractual relationship regarding the initiation, performance and termination of the business relationship as well as data regarding claims that have not been settled despite being due, behaviour that is not in accordance with the contract or fraudulent behaviour to SCHUFA Holding AG, Kormoranweg 5, 65201 Wiesbaden, Germany. The legal basis for these transmissions is Art. 6 para. 1 lit. b and lit. f GDPR. Transmissions on the basis of Art. 6 para. 1 lit. f GDPR may only take place insofar as it is necessary to protect our or third parties’ legitimate interests and provided the interests or fundamental rights and freedoms of the data subject, which require the protection of personal data, do not take precedence. The exchange of data with SCHUFA also serves to fulfil legal obligations to carry out creditworthiness checks on customers (§ 505a and 506 BGB).

SCHUFA processes the data received and also uses it for the purpose of profiling (scoring) in order to provide its contractual partners in the European Economic Area and in Switzerland and, where applicable, other third countries (insofar as there is an adequacy decision on these by the European Commission) with information on, inter alia, the assessment of the creditworthiness of natural persons. Further information on SCHUFA’s activities can be found in the SCHUFA information sheet pursuant to Art. 14 GDPR or online at www.schufa.de/datenschutz.

 

Other transfer of personal data

Salty Lemon GmbH will treat your personal data confidentially. Data will only be passed on to third parties if we are legally obliged to do so, if the transfer is necessary for the processing and/or fulfilment of a contract, or if we commission an external service provider, e.g. the transport company commissioned with the delivery or a payment service, to process your information. Subject to a positive assessment by us of the necessity and proportionality of transfer, we are also entitled but not obliged to pass on a customer’s personal data and details of the products they have rented to our insurance broker or the relevant insurer in the event of a claim. In the course of processing a claim, our insurance broker may, if necessary, subsequently contact the customer directly for enquiries or requests for information. All service providers only receive the information required to fulfil their tasks. They are not permitted to use it for other purposes and are obliged to treat the information in accordance with the GDPR and the German Federal Data Protection Act. We also conclude appropriate confidentiality agreements and, where applicable, commissioned data processing agreements with each partner. In all other cases, we will inform you if personal information is to be passed on to third parties, thus giving you the opportunity to give your consent.

 

Cookies

We use so-called cookies on various pages to make visiting our website attractive and to enable the use of certain functions. When a user calls up our website, a cookie may be stored on the user’s operating system. This cookie contains a distinctive string of characters enabling the browser to be uniquely identified when the website is called up again. Some of the cookies we use are deleted at the end of the browser session, i.e. after you close your browser (so-called session cookies). Other cookies remain on your terminal device and allow us or our partner companies to recognise your browser on your next visit (persistent cookies). You can modify your browser settings so that you are notified when cookies are set and can decide individually whether or not to accept them, or you can exclude the acceptance of cookies in specific cases or in general. If you do not accept cookies, the functionality of our website may be limited.

The legal basis for the processing of personal data using cookies is Art. 6 para. 1 lit. f GDPR.

As a user, you have full control over the use of cookies and can delete the cookies used from your computer at any time. You can also deactivate or restrict the transfer of cookies by changing the settings in your internet browser. Cookies that have already been stored can be deleted at any time.

 

Use of Google Ads Conversion Tracking

This website uses the online advertising programme Google Ads and, as part of Google Ads, conversion tracking. We use Google Ads to draw attention to our attractive offers on external websites with the help of advertising media (so-called Google Ads). We can determine how successful the individual advertising measures are in relation to the data of the advertising campaigns. In this way, we pursue the interest of showing you advertising that is of interest to you, making our website more interesting for you and achieving a fair calculation of advertising costs. The conversion tracking cookie is set when a user clicks on an ad placed by Google. Cookies are small text files that are stored on your computer system. These cookies lose their validity after 30 days and are not used for personal identification. If the user visits certain pages of this website and the cookie has not yet expired, Google and we will be able to recognise that the user clicked on the ad and was redirected to that page. Each Google Ads customer receives a different cookie. Cookies can therefore not be tracked via the websites of Google Ads customers. We ourselves do not collect or process any personal data in the aforementioned advertising measures. We only receive statistical evaluations from Google. These evaluations enable us to recognise which of the advertising measures used are particularly effective. We do not receive any further data from the use of the advertising media; in particular, we cannot identify users on the basis of this information. The information obtained using the conversion cookie is used to create conversion statistics for Google Ads customers who have opted for conversion tracking. The clients learn the total number of users who clicked on their ad and were redirected to a page tagged with a conversion tracking tag. However, they do not receive any information that can be used to personally identify users.

Due to the marketing tools used, your browser automatically establishes a direct connection with the Google server. We have no influence on the scope and further use of the data collected by Google through the use of this tool and therefore inform you according to our state of knowledge: Through the integration of Google Ads Conversion, Google receives the information that you have called up the corresponding part of our website or clicked on an advertisement from us. If you are registered with a Google service, Google can assign the visit to your account. Even if you are not registered with Google or have not logged in, it is possible that the provider may obtain and store your IP address.

You can prevent participation in this tracking process in various ways:

  • by setting your browser software accordingly; in particular, suppressing third-party cookies will result in you not receiving third-party ads;
  • by disabling cookies for conversion tracking by setting your browser to block cookies, https://www.google.de/settings/ads, this setting being deleted when you delete your cookies;
  • by disabling the interest-based ads of the providers that are part of the self-regulatory campaign “About Ads”, via the link http://www.aboutads.info/choices, this setting being deleted when you delete your cookies;
  • by permanently deactivating them in your Firefox, Internet Explorer or Google Chrome browsers at the link http://www.google.com/settings/ads/plugin. We would like to point out that in this case you may not be able to use all functions of this offer to their full extent.

The legal basis for the processing of your data is Art. 6 para. 1 sent. 1 lit. f GDPR.

Further information on data protection at Google can be found here: http://www.google.com/intl/de/policies/privacy and https://services.google.com/sitestats/de.html. Google is subject to the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US-Framework.

 

Use of Google Remarketing

Furthermore, our website uses the Google Remarketing application. This is a procedure that we use to target you again. Through this application, our advertisements can be displayed to you during your further internet use after visiting our website. This is done by means of cookies stored in your browser, which Google uses to record and evaluate your usage behaviour when you visit various websites. Google can thus determine your previous visit to our website. You can prevent the storage of cookies by adjusting your browser software accordingly.

According to its own statements, Google does not merge the data collected in the course of remarketing with your personal data, which may be stored by Google. In particular, Google claims that pseudonymisation is used in remarketing. The purpose and scope of the data collection and the further processing and use of the data by Google, as well as your rights in this regard and setting options for protecting your privacy, can be found in Google’s data protection information: https://policies.google.com/privacy?hl=en-US.

The legal basis for the processing of your data is Art. 6 para. 1 sent. 1 lit. f GDPR.

Further information on data protection at Google can be found here: http://www.google.com/intl/de/policies/privacy and https://services.google.com/sitestats/de.html. Google is subject to the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US-Framework.

 

Use of Google AdSense

This website uses the online advertising service Google AdSense, through which you may be presented with advertisements tailored to your interests. We do this in order to show you advertising that may be of interest to you, so as to make our website more attractive to you. For this purpose, statistical information on you is collected and processed by our advertising partners. These advertisements are recognisable by the reference “Google ads” in the respective advertisement.

By visiting our website, Google receives the information that you have accessed our website. For this purpose, Google uses a web beacon (small invisible graphics) to set a cookie on your computer. We have no influence on the data collected, nor are we aware of the full extent of the data collection and the storage period. Your data will be transferred to the USA and evaluated there. If you are logged in with your Google account, your data can be directly assigned to it. If you do not wish your data to be associated with your Google profile, you must log out. It is possible that this data will be passed on to contractual partners of Google to third parties and authorities.

The legal basis for the processing of your data is Art. 6 para. 1 sent. 1 lit. f GDPR.

You can prevent participation in this tracking process in various ways:

  • by setting your browser software accordingly; in particular, suppressing third-party cookies will result in you not receiving third-party ads;
  • by disabling cookies for conversion tracking by setting your browser to block cookies, https://www.google.de/settings/ads, this setting being deleted when you delete your cookies;
  • by disabling the interest-based ads of the providers that are part of the self-regulatory campaign “About Ads”, via the link http://www.aboutads.info/choices, this setting being deleted when you delete your cookies;
  • by permanently deactivating them in your Firefox, Internet Explorer or Google Chrome browsers at the link http://www.google.com/settings/ads/plugin. We would like to point out that in this case you may not be able to use all functions of this offer to their full extent.

Further information on the purpose and scope of the data collection and its processing, as well as further information on your rights in this regard and setting options for protecting your privacy, can be obtained from: Google Inc, 1600 Amphitheater Parkway, Mountainview, California 94043, USA; Privacy Policy for Advertising: http://www.google.de/intl/de/policies/technologies/ads. Google is subject to the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US-Framework.

 

Use of Facebook, Instagram and Google+ Social Plugins

We use social plugins from social networks on our website.

In order to increase the protection of your data when visiting our website, the plugins are not integrated into the page without restrictions, but only using an HTML link (so-called “Shariff solution”). This integration ensures that no connection is established with the servers of the provider of the respective social network when a page of our website containing such plugins is called up. If you click on one of the buttons, a new window opens in your browser and calls up the page of the service provider on which you can confirm (if necessary after entering your login data) e.g. the Like or Share button.

The purpose and scope of the data collection and the further processing and use of the data by the providers on their pages as well as your rights in this respect and setting options for protecting your privacy can be found in the providers’ data protection notices:

https://m.facebook.com/policy.php

https://help.instagram.com/155833707900388/%22

https://policies.google.com/privacy?hl=en-US

 

Use of Google Analytics

This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files stored on your computer, to help the website analyse how users use the site. The data obtained from this is used to optimise our website and advertising measures. The information generated by the cookie about your use of this website is generally transmitted to a Google server in the USA and stored there.

However, in the event that IP anonymisation is activated on this website, your IP address will be shortened beforehand by Google within member states of the European Union or in other contracting states to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. On behalf of the website operator, Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage to the website operator.

The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) by Google and the processing of this data by Google by downloading and installing the browser plugin available at the following link: http://tools.google.com/dlpage/gaoptout?hl=de.

Please note that this website uses Google Analytics with the extension “_anonymizeIp()” and therefore IP addresses are only processed in abbreviated form, which means that personal references can be ruled out. If the data collected about you is personally identifiable, this is immediately excluded and the personal data is deleted immediately. We use Google Analytics to analyse and regularly improve the use of our website. The statistics obtained enable us to improve our offer and make it more interesting for you as a user. For the exceptional cases in which personal data is transferred to the USA, Google is subject to the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US-Framework.

The legal basis for the processing of your data is Art. 6 para. 1 sent. 1 lit. f GDPR.

Information of the third party provider: Google Dublin, Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland, Fax: +353 (1) 436 1001. User conditions: http://www.google.com/analytics/terms/de.html, overview of data protection: http://www.google.com/intl/de/analytics/learn/privacy.html, as well as the data protection declaration: http://www.google.de/intl/de/policies/privacy.

 

Newsletter

You can subscribe to our newsletter with your consent, by which we inform you about our current interesting offers. The advertised goods and services are named in the declaration of consent.

We use the so-called double-opt-in procedure for registering for our newsletter. Following your registration, we will send you an e-mail to the e-mail address you provided in which we ask you to confirm your wish to receive the newsletter. If you do not confirm your registration within 24 hours, your information will be blocked and automatically deleted after one month. In addition, we store your IP addresses and the dates of registration and confirmation. The purpose of this procedure is to be able to prove your registration and, if necessary, to clarify a possible misuse of your personal data.

Only your e-mail address is required for sending the newsletter. The provision of further, separately marked data is voluntary and will be used to address you personally. After your confirmation, we store your email address for the purpose of sending you the newsletter. The legal basis is Art. 6 para. 1 sent. 1 lit. a GDPR.

You can revoke your consent to receive the newsletter and unsubscribe at any time. You can declare the revocation by clicking on the link provided in every newsletter e-mail, by e-mail to [email protected] or by sending a message to the contact details given in the imprint.

 

Information on client rights and contacts

Salty Lemon GmbH is the responsible party according to Art. 4 No. 7 GDPR (see our imprint). You can reach our data protection officer at [email protected] or our postal address with the addition “the data protection officer”.

You have the right to free information regarding your stored data. You are also entitled to have this data corrected or completed if necessary, should it prove to be incorrect or incomplete, and furthermore – if the respective conditions are met – to make use of your right to restrict the processing of your data or to demand the deletion of your personal data. This does not apply if storage is required by law. If deletion cannot be carried out, data processing will be restricted. Your request should be sent to the following contact details:

Salty Lemon GmbH

Feldbrunnenstrasse 9

20148 Hamburg

Germany

[email protected]

You also have the right to object at any time to the processing of personal data concerning you. This does not apply to data whose collection is absolutely necessary for the availability and operation of the website. Should you have contacted us by e-mail, you may also object to the storage of your personal data at any time. In such a case, the conversation cannot be continued and all personal data stored in the course of contacting us will be deleted in this case. After receiving your objection, we will no longer use, process or transmit the data concerned for purposes other than the processing of concluded contracts. The lawfulness of the processing carried out until the revocation remains unaffected by this. If you wish to object to the collection, processing or use of your data by Salty Lemon GmbH in accordance with these data protection provisions as a whole or for individual measures, you can also send your objection by e-mail, fax or letter in this case to the following contact details:

Salty Lemon GmbH

Feldbrunnenstrasse 9

20148 Hamburg

Germany

[email protected]

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     Salty Lemon GmbH

    Feldbrunnenstraße 7

     20148 Hamburg

     Germany